Ayurvedic Herbs Direct is committed to delivering high quality skin and beauty products based on traditional Chinese herbs which have been used medicinally for millennia. By combining these herbs with modern manufacturing methods, the company is able to offer skincare products that are virtually unmatched in terms of safety, effectiveness, purity and potency.
All of the products sold by Ayurvedic Herbs Direct include nothing but all-natural ingredients, with fillers and additional chemicals excluded in all cases. The ingredients themselves are grown in their indigenous soils under the safest growing conditions, often complete with organic certification. After the raw ingredients are harvested, they undergo extensive laboratory verification and testing processes including microscopic inspection and chromatographic fingerprinting. These processes ensure that the herbs are sufficiently potent, untainted and of the correct species.
Following harvesting and testing, the ingredients are processed by various manufacturers approved by Ayurvedic Herbs Direct, all of which have received Good Manufacturing Practice (GMP) certification from the U.S. Food and Drug Administration. In order to be GMP-compliant, manufacturers must utilize cutting edge processing equipment in order to guarantee the consistency of potency levels across an entire batch of finished product, among other considerations.
Ayurvedic Herbs Direct delivers a high quality skincare shopping experience by maintaining an easily navigable website. All of the company's skin and beauty products are listed in their own category separate from Ayurvedic Herbs Direct's herbal remedies and nutritional supplements. The product pages are informative, and typically provide an overview of the product's manufacturer. The site's policies, terms and conditions are clearly laid out in the various pages found in the bottom navigation menu. Information related to shipping, returns and payment is transparent and written plainly.
Ayurvedic Herbs Direct specializes in selling skin and beauty products consisting of 100% all-natural ingredients. Many of the ingredients (but not all of them) have received organic certification, which the company makes known on each individual product page. None of the products sold by Ayurvedic Herbs Direct contain any artificial ingredients, such as petrochemicals, parabens, fillers, additives, dyes, fragrances, preservatives and other synthetic products.
Ayurvedic Herbs Direct maintains strict standards when it comes to verifying the source of the ingredients used in their products. The company understands that no single location or soil condition profile is appropriate for growing all Chinese herbs, and as such, they source their products from manufacturers that grow their ingredients only under the proper soil conditions and climates. This ensures that all of the raw ingredients used in Ayurvedic Herbs Direct's product line maintain the maximum efficacy and purity.
Each product page on the Ayurvedic Herbs Direct website includes a list of ingredients. However, the way in which these lists are presented is inconsistent. Some pages only offer a list of active ingredients, while others provide a thorough rundown of active and inactive components. Some product pages display the ingredient lists as text, while other display an actual photograph of the product label. If you're ever in doubt about exactly what's included in an Ayurvedic Herbs Direct skincare product (such as if you suffer from allergies or if you insist on complete transparency), it's advisable to contact the company's customer support team.
Although Ayurvedic Herbs Direct claims to devote plenty of time to research and clinical analysis when selecting items for their line of skin and beauty products, the results of any relevant clinical studies are not posted to the company's website. This is acceptable, given that most all-natural skincare products do not undergo clinical testing due to prohibitive costs and complications involving patents. However, many of the herbal ingredients incorporated in Ayurvedic Herbs Direct's skincare products have received extensive scientific testing. Although the results of these tests can be found elsewhere, Ayurvedic Herbs Direct has chosen not to post them on their website.
Despite a lack of available clinical test results, Ayurvedic Herbs Direct conducts significant amounts of research before choosing to include the offerings of a given manufacturer in its product catalog. The company has built a strong reputation of product safety, and understands the importance of working only with ethical, honest manufacturers.
Ayurvedic Herbs Direct offers a wide variety of skincare products in addition to raw herbs, herbal remedies and nutritional supplements, and it stands to reasons that some will be more effective than others. Unfortunately, it can be difficult to determine which products are the most effective for a certain condition or need due to the fact that Ayurvedic Herbs Direct does not post customer testimonials on their website. A brief search of other sites does reveal positive testimonials regarding Ayurvedic Herbs Direct in general, though it's more difficult to find reviews of the individual products. As a result, you'll need to trust the product descriptions that are available on the Ayurvedic Herbs Direct site in order to choose an ideal product.
With all of that said, it's crucial to mention that there's no reason to doubt the overall effectiveness of the Ayurvedic Herbs Direct skin and beauty product line. The company established accreditation with the Better Business Bureau in 2005, and since then they've built a rating of A. To date, the Better Business Bureau has fielded zero complaints from Ayurvedic Herbs Direct customers. This is a testament to the company's ability to deliver a safe and effective product, and it's a quality shared by very few similar online skincare product retailers. With such a positive reputation, it makes little sense for the company to abstain from publishing testimonials.
Ayurvedic Herbs Direct offers exceptional customer support exclusively through email. Although some individuals may be turned off by a lack of phone and live chat support, email turnaround times are very fast and answers from support representatives are usually quite thorough. Customer support office hours go from 9:00am until 3:00pm PST, Monday through Friday. Email inquiries can be directed to
. Alternatively, you can contact the company through the email web form found on the Contact Us page of the Ayurvedic Herbs Direct website.
It's important to note that Ayurvedic Herbs Direct does offer a 1-800 number, though it's primarily intended for initial product orders as opposed to customer service. In addition, the company's support team includes no medical professionals, and is therefore unable to offer medical advice based on described skin conditions. General product recommendations, however, are available through email support.
Ayurvedic Herbs Direct makes up for a lack of genuine phone support in part by providing an extensive FAQ database. The FAQ includes answers to common questions pertaining to topics such as delivery, ordering, shipping, payment methods, products, accounts, returns and more.
One of Ayurvedic Herbs Direct's biggest shortcomings is its product return policy, which only allows you to return a product for a refund within 30 days of your original purchase date. In addition, opened and used items only qualify for a 50% refund, while sealed containers are eligible for a full refund minus the cost of shipping and handling. Although the return policy is a benefit in and of itself, it pales in comparison to the return policies offered by some online skincare product retailers, which are typically longer and offer full refunds even for used items. Alas, most skin and beauty product consumers prefer a longer trial period because many all-natural products require additional time to take effect.
In order to receive a refund from Ayurvedic Herbs Direct, you must package the return items securely (in a box instead of a padded envelope, if possible). You must also include your packing slip or order number with the return package. Shipping insurance is advisable, as Ayurvedic Herbs Direct is not responsible for any return items that are damaged during transit.
Ayurvedic Herbs Direct offers exceptionally low pricing thanks to the Low Price Policy defined on their website. According to this policy, all of the skincare products sold by Ayurvedic Herbs Direct are priced between 10% and 40% off of their normal retail value. In addition, the company states that it will match the lowest advertised prices of its competitors. If you find a lower price on a given product elsewhere, send an email to Ayurvedic Herbs Direct's customer support team and they'll do their best to match the price, eliminating the need for placing orders at multiple retailers and incurring additional shipping charges.
Ayurvedic Herbs Direct also allows customers to save money by offering bulk order discounts. These vary from product to product, but typically result in additional savings when ordering 6, 12 or more containers of the same product. For example, Ayurvedic Herbs Direct sells single bottles of Soothing Skin Balm from Banyan Botanicals for $18.95 each. When purchasing 6 or more bottles, the price drops to $17.95 per container, or $16.95 per bottle for 12 or more containers.
Ayurvedic Herbs Direct charges a flat fee of $5.95 for shipping on all orders destined for the contiguous United States. Free shipping is offered on orders with a value in excess of $75. International customers must pay an additional shipping fee between $19.95 and $29.95. Most orders ship within on business day, and arrive at their destination within three to seven additional days depending on your location.
Ayurvedic Herbs Direct is an excellent resource for high quality, 100% all-natural skin and beauty products. The company's reliance on traditional Chinese herbs sets them apart from typical skincare product retailers, and their partnership with several reputable manufacturers allows them to be very selective when creating their product line. All of the products sold by Ayurvedic Herbs Direct utilize pure and potent ingredients grown in their natural, indigenous habitats, and many of the ingredients are certified organic. Ayurvedic Herbs Direct refuses to sell any products containing artificial fragrances, preservatives, fillers and additives, making them safe and effective for virtually all users.
Ayurvedic Herbs Direct does have a few noteworthy disadvantages, including a lack of customer testimonials, an absence of clinical testing results and an all-too-brief return policy. The company makes up for these shortcomings by offering friendly customer service, fast standard shipping and some of the most affordable prices found anywhere in the premium skin and beauty industry. The company's good standing with the Better Business Bureau, as well as their remarkably easy-to-use website, further solidifies the company's reputation as a trustworthy herbal skincare product provider.